Shipping Policy

Shipping Policy
At Fabric Collections Inc, we understand that receiving your order on time and in perfect condition is just as important as the quality of the products we offer. This Shipping Policy outlines how we process, ship, and deliver your order, ensuring a seamless shopping experience.

Our Shipping Philosophy
We are committed to providing high-quality products while minimizing environmental impact. To achieve this, we work with trusted manufacturing partners and fulfillment centers around the globe, shipping many products directly to you.

This direct shipping model allows us to:

• Deliver carefully designed, high-quality products

• Offer competitive pricing without retail markups

• Minimize waste and promote a more sustainable supply chain

We appreciate your support in choosing a smarter, eco-conscious way to shop.

1. Order Processing & Shipping Fee
Each order at Fabric Collections Inc is handled with great care to ensure quality and accuracy.

Processing Time:
Please allow 2–4 business days for us to process, inspect, and package your order before it ships.

Peak Seasons (Holidays / Year-End):
During busy periods, processing times may increase up to 5 business days.

Shipping Fee:
We offer a flat $5.99 shipping fee for all orders, regardless of destination.

2. Estimated Delivery Times
Since we partner with global fulfillment centers, delivery times may vary based on your location.

Please note, these are estimated delivery windows and not guaranteed dates. We appreciate your patience as we deliver high-quality products thoughtfully.

3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

Important Tracking Information:

• Tracking may take 1–3 business days to update after the label is created.

• If there are no updates immediately, your package is still on its way.

4. Customs, Duties & Taxes
For international orders, shipments are sent DDU (Delivered Duty Unpaid), meaning:

• Any customs fees, duties, or taxes imposed by your country are your responsibility.

• Fabric Collections Inc is not liable for delays caused by customs processing.

Customs fees are rare for small home goods but can vary depending on your country’s regulations.

5. Order Modifications & Cancellations
We process orders quickly to ensure timely delivery, so we can only accept changes or cancellations within 12 hours of placing your order.

If you need to modify your shipping address or cancel your order, please contact us at service@luxivorae.com as soon as possible.

6. Lost or Damaged Packages
We want you to be completely satisfied with your purchase.

Damaged Items:
If your package arrives damaged, please send us a photo within 72 hours of receiving it, and we will arrange a free replacement.

Lost in Transit:
If the carrier confirms that your package is lost, we will send a replacement free of charge.

Thank you for choosing Fabric Collections Inc. We are committed to delivering quality products and providing a seamless shopping experience.